FAQ
Answers to Help You Buy and Sell with Confidence
For Buyers
Raire makes shopping pre-loved and new items feel premium and personal. Every item is reviewed by the Raire Hub before it’s listed, so you see only high-quality, style-approved pieces.
At checkout, buyers can choose optional third-party authentication for designer items, giving you confidence in what you’re purchasing.
With secure payment options, nationwide delivery, and a platform built for Africa’s fashion culture, Raire brings together trust and taste in one place.
Browse our curated marketplace, add what you love to your cart, and check out securely. Once your payment is confirmed, the seller ships your order to the Raire hub for a quick check, then we ship it out to you.
Yes. Every item goes through a quick quality and style review before it’s listed, we make sure it looks good and meets our standards.
Yes. At checkout, you’ll have the option to pay a small additional fee for third-party authentication. Our trusted partner verifies designer items before they’re shipped, so you can buy with confidence.
Delivery times vary depending on your location, but most orders arrive within 3–7 business days. You’ll receive updates and tracking information once your order is dispatched.
We accept a variety of secure payment methods, including credit and debit cards and direct bank transfers. Your payment is protected until delivery is confirmed.
If something goes wrong, reach out to Raire Support at support@raireapp.com or 09136809841 within 48 hours. We’ll help investigate and ensure you’re protected through our buyer support process.
Raire currently supports buyers all across Nigeria.
Items are shipped from sellers based in Lagos, with reliable delivery options both within Lagos and nationwide. We’re expanding soon to include sellers from other cities.
Need more help?
Reach us anytime at support@raireapp.com or at 09136809841
For Sellers
Raire gives sellers visibility, credibility, and freedom. Listing is always free, and our team ensures your items look their best before they go live. You reach buyers across Nigeria who are actively searching for authentic designer and vintage finds.
We handle the heavy lifting, from courier partnerships to payment protection, so you can focus on curating, not logistics.
Here, selling is more than a transaction, it’s part of a movement toward mindful fashion
Anyone! Raire welcomes individual sellers, stylists, and small fashion brands.
Upload clear photos, write a short description, set your price, and that’s it. The Raire Hub team reviews every listing before it goes live to maintain quality across the platform.
No. Listing is always free. A small transaction fee only applies after your item sells successfully
Once your sale is confirmed, you’ll receive delivery instructions and can ship through Raire’s trusted courier partners for safe, trackable delivery.
After the buyer confirms delivery, your earnings are transferred directly to your linked bank account. Payments are processed securely and on time.
Raire accepts designer, vintage, new, and pre-loved fashion in good condition. Counterfeits or severely damaged items aren’t allowed.
Use clear, high-quality photos, describe your items honestly, and ship quickly. Top-rated sellers and verified listings may be featured in Raire Collections.
Yes, you can edit or delete your listing at any time before it’s sold.
Yes, seller storefronts, performance insights, and design customization tools are coming soon in future updates.